Account Manager - After-Market
General
Summary:
The successful Account Manager (AM) will have a focus on the After-Market segment.
They will manage and expand existing customer relationships and research & identify potential new customers within the Life Science industries which are in need of Automated Capital Equipment & Services.
The AM will be capable of visiting, vetting, conceptualizing and quoting high probable customer opportunities.
The AM will present the R+D solution to the customer with the goal of earning the sale (PO).
The AM will constantly strive to add new business to their pipeline in support of the R+D After-Market Strategy, while maintaining and growing existing customer relationships.
The emphasis of this role is to represent R+D for post equipment shipment sales, related to Spare Parts, Service, Retrofits, Upgrades, etc.
Pipeline Forecasting Responsible for developing a continuous and robust customer pipeline of R+D existing customers within the Life Science industries.
Responsible for developing new customer pipelines, identifying and maintaining strong growth of new customers each year within designated sales territory.
New Business Primary focus on developing existing customer pipelines aligned to meet individual and company quarterly & annual Bookings and Revenue targets.
Secondarily strive to develop new business to meet individual and company quarterly & annual Bookings and Revenue targets.
Coordinate all sales opportunities with Application Engineers & After Market Manager to generate the best possible solutions for our customers.
Administer presentations to customers with the ability to describe R+Ds capabilities / capacities in a comprehensive manner.
Account Management Manage customer relationships to maximize the opportunity with R+D.
Act as liaison between active customers and in-house Project Managers, as needed.
Manage, coordinate and deliver project quotes in a timely fashion to customers by properly assessing customer needs and managing internal process to deliver proper expectations.
Have an active customer base to ensure bookings and sales revenue expectations per Other Strength in technical sales environment, supported by personal experience.
Execute weekly/monthly sales goals in accordance with R+D's sales plan.
Participate in weekly department meetings and attend other meetings as needed.
Update weekly sales follow-up calendar and quote forecasting databases.
Understanding of Quote and Project submission processes as outlined in ISO documents.
Recommended Skills Account Management Business Development Customer Relationship Management Presentations Quotations Technical Sales Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The successful Account Manager (AM) will have a focus on the After-Market segment.
They will manage and expand existing customer relationships and research & identify potential new customers within the Life Science industries which are in need of Automated Capital Equipment & Services.
The AM will be capable of visiting, vetting, conceptualizing and quoting high probable customer opportunities.
The AM will present the R+D solution to the customer with the goal of earning the sale (PO).
The AM will constantly strive to add new business to their pipeline in support of the R+D After-Market Strategy, while maintaining and growing existing customer relationships.
The emphasis of this role is to represent R+D for post equipment shipment sales, related to Spare Parts, Service, Retrofits, Upgrades, etc.
Pipeline Forecasting Responsible for developing a continuous and robust customer pipeline of R+D existing customers within the Life Science industries.
Responsible for developing new customer pipelines, identifying and maintaining strong growth of new customers each year within designated sales territory.
New Business Primary focus on developing existing customer pipelines aligned to meet individual and company quarterly & annual Bookings and Revenue targets.
Secondarily strive to develop new business to meet individual and company quarterly & annual Bookings and Revenue targets.
Coordinate all sales opportunities with Application Engineers & After Market Manager to generate the best possible solutions for our customers.
Administer presentations to customers with the ability to describe R+Ds capabilities / capacities in a comprehensive manner.
Account Management Manage customer relationships to maximize the opportunity with R+D.
Act as liaison between active customers and in-house Project Managers, as needed.
Manage, coordinate and deliver project quotes in a timely fashion to customers by properly assessing customer needs and managing internal process to deliver proper expectations.
Have an active customer base to ensure bookings and sales revenue expectations per Other Strength in technical sales environment, supported by personal experience.
Execute weekly/monthly sales goals in accordance with R+D's sales plan.
Participate in weekly department meetings and attend other meetings as needed.
Update weekly sales follow-up calendar and quote forecasting databases.
Understanding of Quote and Project submission processes as outlined in ISO documents.
Recommended Skills Account Management Business Development Customer Relationship Management Presentations Quotations Technical Sales Estimated Salary: $20 to $28 per hour based on qualifications.
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